Privacy Policy

Last updated: September 16, 2025

1. Introduction

M2Hub ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our market making and trading platform services.

2. Information We Collect

2.1 Personal Information

  • Name, email address, and contact information
  • Account credentials and authentication data
  • Identity verification documents as required by regulatory compliance
  • Financial information necessary for trading operations

2.2 Usage Information

  • Trading activity and transaction history
  • Platform usage analytics and performance metrics
  • Device information, IP addresses, and browser data
  • Communication records with our support team

3. How We Use Your Information

  • Provide and maintain our market making services
  • Process transactions and manage your account
  • Comply with legal and regulatory requirements
  • Improve our platform and develop new features
  • Communicate important updates and security alerts
  • Prevent fraud and enhance security measures

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations and regulatory requirements
  • With trusted service providers who assist in our operations
  • In connection with a business transfer or acquisition
  • To protect our rights, property, or safety, and that of our users

5. Data Security

We implement industry-standard security measures to protect your information:

  • End-to-end encryption for data transmission
  • Secure data storage with regular backups
  • Multi-factor authentication systems
  • Regular security audits and vulnerability assessments
  • Strict access controls and employee training

6. Your Rights

You have the right to:

  • Access and review your personal information
  • Request corrections to inaccurate data
  • Delete your account and associated data
  • Restrict or object to certain data processing
  • Data portability where technically feasible
  • Withdraw consent for optional data processing

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Trading records and transaction data may be retained for extended periods as required by financial regulations.

8. International Transfers

Your information may be transferred to and processed in countries other than your residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

9. Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes through email or platform notifications. Your continued use of our services constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@m2hub.com
Address: Legal Department, M2Hub
Response time: Within 30 days