Cookie Policy

Last updated: September 16, 2025

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better user experience by remembering your preferences and enabling essential platform functionality.

2. How We Use Cookies

M2Hub uses cookies to:

  • Maintain your login session and authentication status
  • Remember your platform preferences and settings
  • Analyze platform usage and performance
  • Provide personalized content and recommendations
  • Ensure security and prevent fraudulent activities
  • Improve our services based on user behavior

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the platform to function properly. They enable core functionality such as security, authentication, and load balancing.

Examples:

  • Session management cookies
  • Authentication tokens
  • Security and fraud prevention
  • Load balancing and performance

3.2 Analytics Cookies

These cookies help us understand how users interact with our platform, allowing us to improve functionality and user experience.

Examples:

  • Google Analytics tracking
  • Platform usage statistics
  • Performance monitoring
  • Error tracking and reporting

3.3 Functional Cookies

These cookies enable enhanced functionality and personalization based on your preferences and previous interactions.

Examples:

  • Language and regional preferences
  • Dashboard layout customizations
  • Trading pair preferences
  • Notification settings

3.4 Marketing Cookies

These cookies track your activity across websites to provide relevant advertising and marketing content.

Examples:

  • Retargeting advertisements
  • Social media integration
  • Email marketing optimization
  • Campaign effectiveness tracking

4. Third-Party Cookies

We may use services from trusted third-party providers that set their own cookies:

Analytics Providers:

  • Google Analytics: Website traffic and user behavior analysis
  • Mixpanel: Advanced user event tracking
  • Hotjar: User session recordings and heatmaps

Security Providers:

  • Cloudflare: DDoS protection and performance optimization
  • reCAPTCHA: Bot protection and spam prevention

5. Cookie Duration

5.1 Session Cookies

These temporary cookies are deleted when you close your browser. They're primarily used for session management and security.

5.2 Persistent Cookies

These cookies remain on your device for a specified period or until manually deleted. They store preferences and enable faster login processes.

Typical Duration:

  • Authentication cookies: 30 days
  • Preference cookies: 1 year
  • Analytics cookies: 2 years
  • Marketing cookies: 90 days

6. Managing Your Cookie Preferences

6.1 Browser Settings

Most browsers allow you to control cookies through their settings. You can:

  • Block all cookies
  • Allow only first-party cookies
  • Delete existing cookies
  • Receive notifications when cookies are set

6.2 Platform Cookie Controls

We provide granular cookie controls in your account settings, allowing you to:

  • Accept or decline non-essential cookies
  • Modify analytics and marketing preferences
  • View active cookies and their purposes
  • Clear stored preferences and data

⚠️ Important Note:

Disabling essential cookies may affect platform functionality, including login capabilities and security features. Some services may not work properly without these cookies.

7. Mobile Applications

Our mobile applications may use similar tracking technologies, including:

  • Local storage for application data
  • Analytics SDKs for usage tracking
  • Push notification tokens
  • Crash reporting and error logging

8. Updates to This Policy

We may update this Cookie Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes through email or platform notifications.

9. Contact Us

If you have questions about our use of cookies or this policy:

Email: privacy@m2hub.com
Subject: Cookie Policy Inquiry
Address: Data Protection Officer, M2Hub
Response time: Within 5 business days

10. Additional Resources

Learn More About Cookies:

  • All About Cookies: www.allaboutcookies.org
  • Network Advertising Initiative: www.networkadvertising.org
  • Digital Advertising Alliance: www.aboutads.info
  • European Interactive Digital Advertising Alliance: www.youronlinechoices.eu